Find it hard to believe that you need to return the camera for a firmware update. Can't this be done online by the users themselves? Come on! My 5 years old canon camera has downloadable, upgradeable firmware in it.
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Find it hard to believe that you need to return the camera for a firmware update. Can't this be done online by the users themselves? Come on! My 5 years old canon camera has downloadable, upgradeable firmware in it.